Olo announced a new partnership with FreedomPay, an innovative leader in Next Level Commerce technologies, to improve restaurant payment experiences nationwide. The partnership also deepens Olo’s relationship with Stripe, a financial infrastructure platform for businesses, which will include in-person transaction processing. Olo Pay launched with Stripe as its original partner for digital payments in 2022, […]
LANDED, the first end-to-end hiring solution for the restaurant and hospitality industries, announced that industry veteran Charles (“Charley”) Jemley has joined as a formal advisor. Jemley will work closely with the LANDED executive team to guide strategic growth as the company expands. Jemley, who retired in May 2024 as the CFO of Dutch Bros Coffee, […]
Fans of “The Filet Mignon of Chicken” – Huey Magoo’s – have even more reasons to smile with the launch of the “Magoo’s Rewards” loyalty program. Huey Magoo’s guests can now join Magoo’s Rewards and start earning points toward free food at Huey Magoo’s. New users who sign up will get a free 3 Piece Tender Meal […]
Jeff’s Bagel Run, the celebrated bagel shop known for its handcrafted bagels, freshly whipped cream cheese, and craft coffees, has taken a bold step into the future of customer engagement with the launch of its proprietary loyalty app. Customers can earn points on every purchase made both in-store and on the app. The points are […]
Just Salad, the fast-casual restaurant chain committed to making everyday health and sustainability possible, announced the launch of its newest ordering feature, “Salad AI,” a cutting-edge personalization tool designed to transform how customers discover and enjoy their perfect meal. Through personalized survey results, Just Salad’s Salad AI provides mobile app users with tailored ordering recommendations […]
LG Electronics (LG) has taken a significant step in advancing its robotics capabilities by securing a majority stake in Bear Robotics, a prominent Silicon Valley-based startup specializing in AI-driven autonomous service robots. This acquisition aligns with LG’s strategy to strengthen its presence in the robotics sector, a key growth area for the company. On Jan. […]
Gift cards have been a trusted way to drive customer loyalty, but they often fall short of their full potential. PAR Technology is changing that with the launch of its gift card solution, PAR Gift, an offering designed to help restaurants and retailers transform gifting into a seamless, personalized experience while unlocking new opportunities for […]
Cognizant and McDonald’s Corporation announced a multi-year extension of their strategic partnership, which originated in 2017. This renewed agreement will focus on leveraging cutting-edge technology to enhance McDonald’s staff enablement, customer experience, and operational efficiency. As part of the renewed agreement, Cognizant plans to continue supporting McDonald’s in various important enterprise areas, including Global Finance […]
As the restaurant industry accelerates its modernization efforts, Qu’s powerful platform and strategic innovations culminated in a watershed year of exceptional growth and milestones in 2024. Major milestones achieved by the Qu team in 2024 include an impressive 112% recurring revenue growth (ARR) and 125% site growth driven by nearly 40% new enterprise customers. Over […]
Restaurant Technologies has named Diana Geseking its first Chief Legal Officer, a promotion from her previous position of General Counsel with the company. Geseking joined Restaurant Technologies in 2019 and has been responsible for overseeing the organization’s legal functions and executing its legal strategy to align with overall business objectives. She has built a high-performing […]
Shake Shack Inc. announced the appointment of Justin Mennen as Chief Information and Technology Officer, effective January 13, 2025. Mennen will report to Rob Lynch, CEO of Shake Shack, and will oversee all aspects of technology. “Justin brings a wealth of experience as a technology leader to Shake Shack, along with an impressive track record […]
Presto Automation, a leading provider of AI-driven solutions for the quick-service restaurant industry, announced the conclusion of its Article 9 sale process and the successful auction results from December 3, 2024 of the Presto Automation business. Remus Capital led a group of investors including Link Ventures and PRST’s prior lender, Metropolitan Partners Group, to acquire […]
Qualtrics, the leader and creator of the experience management (XM) category, announced that Jollibee Group, one of the largest and fastest-growing restaurant companies in the world, has selected Qualtrics to elevate customer experience for its brands that include Jollibee, The Coffee Bean and Tea Leaf, and Smashburger. “The multi-year agreement underscores our commitment to delivering exceptional experiences for […]
Tock, a leading reservation platform for hospitality businesses, including restaurants, wineries and hotels, has expanded its Reserve with Google capabilities to offer customers the ability to showcase all experiences, including those requiring prepayment and deposits, directly in Google search results. This expanded integration complements Tock’s existing Reserve with Google feature for free bookings, aiming to increase […]
PAR Technology Corporation, a global foodservice technology company, announced its acquisition of Delaget, LLC (“Delaget”), a leading provider of restaurant analytics and business intelligence solutions. The transaction closed on December 31, 2024. Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant […]
Hi Auto, a leader in conversational AI for the drive-thru, announced the appointment of Daniel Goldfeld as Vice President of Customer Success. In this role, Goldfeld will lead the customer-facing teams across pilots, scale, customer success, and support, driving seamless pre- and post-sale experiences to ensure long-term customer satisfaction and success. He will report to […]
Flybuy, an AI-powered platform that uses mobile location and machine learning to streamline the guest experience, announced its strategic partnership with KFC as part of the brand’s innovative new concept, Saucy by KFC, store focusing on extreme efficiency through technology. KFC’s new concept store, Saucy by KFC, is digital-centric and leverages cutting-edge technology, aims to […]
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